There can…and probably will be…”hiccups” that arise when traveling. Most, thankfully, are minor but some can be major. You might know people who are like Oscar the Grouch and are sure to find a cloud behind any silver lining. Others are the ones who decide that when life hands them lemons, it’s time to make lemonade!
An example would be a problem Celebrity Cruises encountered on an Alaska cruise scheduled to begin Friday, August 9th. Only a few hours before it was due to leave, the cruise was cancelled. The reason being….propulsion problems. This came as a shock and a big disappointment for every one, I am sure.
Although Celebrity hopes to have the ship repaired by Tuesday, August 13th, they had to bypass any ports of call on the original itinerary and sailed directly to Vancouver. So it is definitely not what people had planned on.
Celebrity handled it very well, in our opinion. Celebrity offered passengers the option to stay on board the ship and use it as their floating hotel. The ship’s bathrooms are working, and all on-board activities and dining options are available. The cruise line is also bringing on additional entertainers and is working with local tour operators to offer shore excursions at deeply discounted rates. Those who chose to stay will get a full refund for the cruise plus a 100% discount on a future cruise.
Or, if they chose to leave, they will get a full refund and a 50% discount on a future cruise.
Not sure what Oscar the Grouch did….probably said “I’ll never sail with them again” and flew home in a huff. Meanwhile those who were flexible and stayed with the ship, were enjoying dog sledding trips, salmon fishing excursions, etc while the ship was being repaired. They did not get the vacation they planned….but they had an experience they will always remember. And oh the stories they’ll have for their friends and family back home!
So…..are you Oscar or the Lemonade type? If you are like Oscar you might be missing out on life’s joyful and unexpected adventures.