We know that many of you cruisers appreciate the fact that you are able to attend daily Mass when sailing on Holland America Cruise Lines.We recently received the following email from a prospective Holland America passenger:
” Hi there,
I’m looking at cruise options and would like to make sure a priest is available for Sunday mass. A number of reviews I have seen say that the Holland America Line offer mass on all cruises however when I phoned them they said it’s not always the case. Can anyone confirm for sure?
Since Holland America does claim to have a Catholic priest on board all of its cruises (to our knowledge, they are the only U.S.-based cruise line to do so), we wrote to Orlando Ashford, president of Holland America to verify this infomation…..not really sure if or when we would get a response. To our pleasant surprise, we received a reply within a few hours, and here it is:
” Thank you for your recent correspondence with Holland America Line regarding the clergy onboard our ships. I am reaching out to you on behalf of Mr. Ashford.
We sincerely apologize about any confusion regarding the religious services held onboard our ships. We are pleased to inform you that a Catholic priest is on board each ship at all times and a Catholic mass is held daily. The only reason we would not have a Catholic priest onboard is due to an illness or possible travel delay. The Daily Program provided onboard will list the times and locations.
We thank you for giving us this opportunity to review your concerns, and assisting us in our efforts to meet our goal of consistent excellence. ”